“Overcoming the Imposter Syndrome” presented by Tammy Good, MSM, CRA, CPRA, Indiana University and Sikirat Tijani, MRA, CRA, Lurie Children’s Hospital of Chicago

The Harvard Business Review describes the Imposter Syndrome as a collection of feelings of inadequacy that persist despite evident success. Imposter Syndrome is characterized by chronic self-doubt and the persistent fear of being exposed as intellectually fraudulent. This session will consist of a summary of current literature, short video vignettes of those who have experienced this syndrome, and exercises to assist the participants with creating personal strategies to overcome Imposter Syndrome. Participants will leave self-empowered to become more confident in their current roles and career aspirations.

“Metrics that Matter: Assessing Workflow and Staffing” presented by: Susan Sedwick, PhD, CRA, Attain LLC and Michele Vaughan, BS, CCRP, Nationwide Children’s Hospital

This session will demonstrate how the Pediatric Ontario (Oncology) Protocol Assessment Level (Peds-OPAL) can be adapted as a mechanism for measuring complexity beyond its incipient use for measuring study complexity associated with research coordinator workload. Two case studies will be presented illustrating how assigning complexity scoring can assist is balancing workload, assessing reasonable workloads and justifying new staffing associated with new research foci and strategic goals to increase research funding. Using complexity ratings can help managers more accurately balance workload and assign proposals, awards and clinical studies. Complexity scoring can provide valuable metrics for making the case for additional staffing in response or in anticipation of growth in research but to also make the case for increasing salaries to help in retention of experienced staff.