1. Don’t keep me in the dark.
Tell me what is going on every step of the way. Tell me what decisions are being made and why they are being made. If two entities are joining, or one entity is splitting, explain how the new relationships will work—and who is working on creating new processes.
2. Keep me involved as much as you can.
Ask for my opinion. Gather my institutional knowledge and understand how we are doing things now—get our lessons learned—and use that as a springboard for explaining why you are making changes in the future.
3. Respectfully train me and give me an opportunity to grow.
Change often comes in-hand with growth and new opportunities. Cross-training helps everyone to understand what happens upstream and downstream from their own work.